Imagine being able to see a GP whenever you want to

For participants on our private medical plan, with Doctor@Hand you can speak to a GP whenever you want, wherever you are: 24/7, by video or by phone, from anywhere in the world.

Access Anytime

You can use Doctor@Hand 24 hours a day, seven days a week, 365 days a year, so you’ll always be able to fit appointments in, even outside regular GP hours. Appointments are 20 minutes long, giving you plenty of time to talk about your health concerns. And if you need a prescription**, you won’t have to visit a chemist, you can have them delivered straight to your door.

Access Anywhere

Whether you’re at home, on holiday or abroad for work, you can get the advice, reassurance and the medicine you need to feel better.

Experienced GPs

Doctor@Hand is delivered by Doctor Care Anywhere. Rest assured whichever doctor you speak to will be highly experienced and registered with the General Medical Council. They’ll look to diagnose your condition and recommended treatment.

Specialist Referrals

As you have private healthcare with AXA PPP healthcare the GP, with your consent, can email your referral letter directly to our Fast Track Appointments team, who will do the rest for you. They’ll check the eligibility of your claim and where this is authorised they can then source appointments with a specialist at the right time and place for you.

Your benefit covers you for unlimited* video or telephone consultations with our online, private GP service, Doctor@Hand (provided by Doctor Care Anywhere).

Go to the Doctor@Hand link on your Wellbeing Hub at axappphealthcare.co.uk/wellbeinghub Username: Wellbeing Password: Dowjones

For more information, click here.